1
Private demo
We keep using fake data and test the experience until the product feels clear.
Polish screens, improve Roman Nepali replies, import product data, and test order collection.
BikriAgent workspace
Go live plan
The simple path from premium demo to a real product owners can safely use.
Current seller
Bikri Glow
Demo store, fake data
Demo safety
OnNo live sending
Product direction
Build trust first, then automate selling.
BikriAgent should feel simple for owners: import product data, approve business rules, connect social channels, then let safe sales messages run automatically. Owner review stays for refund, allergy, health, payment, delivery, and angry complaint risk.
Launch mode
Automation-first
Safe demo replies are allowed automatically. Serious concerns pause automation and move to owner review.
Ready
3
Blocked
2
From demo to real product
What we build next
This is the path to make BikriAgent usable by real owners without making them technical.
2
Controlled pilot
A few trusted sellers use BikriAgent with real product data but careful owner review.
Add seller login, production database, approved catalog, business rules, and review inbox.
3
Real social connection
Owners connect Instagram/WhatsApp through official Meta permissions.
Set up Meta app, webhooks, token storage, permissions, audit logs, and emergency pause.
4
Auto-send launch
Safe messages can be sent automatically. Serious issues still go to the owner.
Add reply approval rules, rate limits, monitoring, notification delivery, and support process.
Owner-ready setup
The owner should only need these steps
Seller creates account and business profile
Seller imports products from website, social posts, or spreadsheet
Seller approves product names, prices, images, stock, and aliases
Seller adds delivery, COD, payment, discount, return, and handoff rules
BikriAgent tests 20-50 sample customer messages before live sending
Owner turns on automation with an emergency pause button
Pilot sellers
3
Start small and close feedback loops.
Auto-reply mode
On
Safe messages reply automatically in demo logic.
Target reply quality
90%
Seller accepts reply with minor/no edits.
Review cadence
Daily
Fix bad replies every day during pilot.
Readiness check
What is ready and what is not
Romanized Nepali replies
readyHandles price, delivery, COD, payment options, order drafts, bargaining, and handoff language.
Automation-first workflow
readySafe sales questions can auto-reply in the demo. Owner review is used only for serious risk.
Catalog and rules
readyDemo catalog and business rules are structured enough for seller testing.
Social channel connection
blockedReal Instagram/WhatsApp requires Meta app setup, webhooks, review, and secure tokens.
Production accounts
blockedAuth, tenant separation, production database, monitoring, and privacy process are not live yet.
Pilot workflow
How we go to market safely
1
Choose 3 friendly sellers
Start with sellers who already reply to Instagram/WhatsApp customers daily.
2
Load catalog and rules
Products, prices, stock, delivery, payment, returns, and handoff rules must be seller-approved.
3
Run inbox simulation
Test real-looking fake messages before any live account is connected.
4
Automation-first pilot
BikriAgent auto-handles safe sales messages and routes serious concerns to the owner queue.
5
Measure and improve
Track reply quality, seller edits, handoffs, order drafts, and missed customer intent.
Guardrails
Rules before any real seller uses it
Automation-first: safe price, stock, delivery, COD, product, discount-rule, and order-detail replies can run automatically.
Owner review only for medical, allergy, health, refund, angry complaint, payment issue, or delivery complaint messages.
No invented price, discount, stock, delivery promise, wallet number, or tracking number.
Use fake/demo data inside the app until a seller explicitly joins a controlled pilot.
Log every failed or awkward reply as a training example before expanding the pilot.
Future ChatGPT API behavior
ChatGPT drafts, BikriAgent decides
When we add ChatGPT API later, it should never send directly to the customer. BikriAgent must check every draft against our saved business rules first.
1
ChatGPT drafts only
ChatGPT should return structured intent, reply draft, confidence, risk flags, and order fields. It does not send.
2
Bikri rules check
BikriAgent checks catalog price, stock, delivery, payment, discount, return, and handoff rules before approval.
3
Risk gate
Allergy, health, refund, angry complaint, payment issue, or delivery complaint becomes owner review.
4
Customer reply
Safe sales replies can be sent automatically. Missing order details are requested from the customer.
5
Owner notification
When name, phone, exact address, product, quantity, payment, and total are ready, owner gets the order details.
Owner notification fields
What the owner receives after a sale
BikriAgent should notify the owner only after it has enough delivery details to pack or review the order.
Customer full name
Phone number
Instagram/WhatsApp handle
Product and quantity
Exact delivery address
Delivery area
Payment method
Discount request and saved discount rule
Product total, delivery fee, and final total
Not ready for scale yet
Things we must build before mass market launch
Real authentication and seller accounts
Production database with tenant separation
Meta/Instagram and WhatsApp webhook approval
Secure token storage and audit logging
Owner review inbox connected to real risk messages
Live auto-send controls, rate limits, and emergency pause switch
Privacy policy, data retention rules, and support process
Monitoring for failed webhooks, wrong replies, and model drift